Terms & Conditions

1. OVERVIEW

These are the terms and conditions for the website www.onlinedesignmadeeasy.com. Throughout these terms and conditions, the terms “we”, “us” and “our” refer to us the company and the owners of this website; KOKOPELLI TECHNOLOGIES LTD, with offices based in Lagos, Nigeria. We offer this website and all of it services to you provided you agree to all of these terms and conditions.

By visiting this website and by engaging with it by registering for an account or by downloading any of the products and services that are on offer then you agree to be bound by these terms and conditions.

Please make sure that you read all of these terms and conditions carefully before you use this website or engage in any of the services that it offers. By accessing any or part of this website then you agree to be bound by these terms and conditions. If you do not agree to anything in these terms and conditions, then please do not use this website or download any of the content that is made available here.

2. OUR SERVICES: LEARNING MATERIAL

All users must first create an account on the website www.onlinedesignmadeeasy.com before they are able to access and download any of the content available or book any consulting sessions. This will require you to enter some personal information, as well as a username and password that must be unique to you for security reasons. For more information on how we protect your privacy and handle the information that you give us, then please see our privacy policy.

Once users have an account, they will be able to fully access the e-shop with all of the downloadable learning materials and make purchases. All users must agree that they will not reproduce, duplicate, copy or resell any of the material that they buy on this website. Anyone found to be doing this could have their account suspended immediately.

3. OUR SERVICES: CONSULTANCY

All descriptions of our consultancy services are intended as a guideline only as all teaching methods will vary with this service. All consultancy services are conducted via video learning online. These services are billed at 15,500 NGN per hour. These charges will begin as soon as you accept a call from one of the consultants and you will only be charged for the time that you use. For example, if you book a session for an hour and a half, you will be charged 23,250 NGN.

4. PAYMENTS AND BILLING

All users must agree to provide accurate and complete billing information in order to complete purchases for any of the services or goods on this website. If any of your account information or contact information changes, then you must be responsible for updating this on your account at www.onlinedesignmadeeasy.com immediately so that we may contact you if needed as well as continue to provide you with products and services. If you fail to keep your account information updated then this may result in an immediate termination of our services to you.

All our payments are handled by our payment processor who are PCI compliant, all credit card information is handled securely via SSL. When you purchase a product from us you must pay in full. All payments can be found in your bank statement with the billing descriptor KOKOPELI TECH L.

5. REFUNDS AND CANCELATIONS

The website www.onlinedesignmadeeasy.com offers a no-refund policy. However, refunds will be considered in some rare circumstances. These include that if the product you have received is the wrong item, or if the product you have downloaded is faulty or differs greatly from its product description, then you may be entitled to a refund at our sole discretion.

In order to be eligible for a refund then you must contact the customer service team within seven days. Any refund requests that are submitted beyond this date will not be accepted.

6. DELIVERY

Everything on the website www.onlinedesignmadeeasy.com is dealt with and handled digitally. Any digital content that is bought will be sent to the email address that you have provided as part of your account registration.

All products will be sent as soon as the payment process has been approved and will be sent to the email address instantly. Some larger files may take longer to arrive. If you completed an order and more than 48 hours have passed and you have still not received your products then please get in touch with us and someone will come back to you as soon as possible to rectify this.

If you contact us about our consultancy services, then we will get back to you within 48 hours to arrange your sessions.

7. LIMITATIONS OF LIABILITY

We cannot guarantee, represent or warrant that your use of our service will always be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that could be obtained from the use of the service will be accurate or reliable. 
You agree that at our discretion we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

You agree that your use of the service is at your sole risk. The service and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some countries or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

CUSTOMER CANCELLATION POLICY

Customers may cancel their services with us or deactivate their account at any time. all cancellations must be arranged with us in writing. All customer will be liable to pay all outstanding bills up until the date of cancellation.

If we feel, at our sole discretion, that you have not complied with any of these terms and conditions then we may terminate your account at any time and without prior notice.

QUESTIONS AND COMMENTS

If you have aby questions about anything in these terms and conditions then please get in touch with us and someone will come back to you as soon as possible.